Conditions of sale

Pursuant to the Italian Consumer Code (Legislative Decree 206/2005, Section II, Remote Contracts, Articles 50-67) and electronic commerce statutes (Legislative Decree 70/2003)

The products purchased from the website are sold by YOUFIRST SRL, with registered office in Milan, Italy at Via Giosuè Carducci 5, registered with the CCIAA nr. 08154910965, REA nr 2006185, VAT registration 08154910965, tel. +39 02 80886632.. (hereinafter “the seller”).

In offering its products for sale on the website, You First S.r.l. is directing its offer solely to individuals who qualify as “end consumers” (hereinafter “the customer”). In order to conclude a contract, the customer must be 18 years of age, have the capacity to contract, must not be barred and/or disqualified, and must have a valid e-mail address. You First S.r.l. requests that persons who do not satisfy the foregoing requirements refrain from submitting orders. The customer must also provide his or her full personal particulars.
Through its website, You First S.r.l. offers the customer a virtual shop selling products manufactured in Italy that may be consulted online. The customer may view the seller’s products and offers and then decide to make a purchase in accordance with these general conditions of sale.
The products and prices presented on the site constitute an offering to the public. The seller reserves the right to modify its website without prior notice.


The prices of products for EU Member States (Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the United Kingdom, the Czech Republic, the Slovak Republic, Romania, Slovenia, Spain, Sweden and Hungary) are inclusive of VAT.

VAT is not levied on the price of purchase of products sold to customers in non-EU Member States. Such sales are exempt transactions pursuant to Art. 8(1)(a). The customer is liable for local taxes, import taxes and customs duties.

VAT and delivery costs, where applicable, will be indicated at the time of the order.
The prices of products are subject to update. However, the price to be applied will be that indicated by the site when the order is placed, without considering any subsequent price changes.


When placing an order, the customer must follow the procedure indicated by the site and read the general conditions of sale carefully.
By sending order confirmation, the customer accepts all general conditions of sale and the content of site pages.

The contract will be regarded as concluded when the seller receives a complete, correct order, including all necessary and requested information.
You First S.r.l. will then confirm receipt of the order by sending an order confirmation e-mail to the e-mail address indicated by the customer. This confirmation e-mail will include a summary of the products chosen, their prices (including delivery costs, if any), the delivery address, and the general and particular conditions applicable to the order.

You First S.r.l. will not accept incomplete or incorrect orders, and in such cases the contract will not be considered concluded.
Once the online purchasing procedure has been properly completed, an identification number will be assigned to the completed order.
If the products ordered are no longer available or on sale, You First S.r.l. will inform the customer thereof in a timely manner and refund any sum already paid by the customer.